Terms of Service
Effective date: June 19, 2026
These Terms of Service ("Terms") govern your access to and use of poolrouteai.com (the "Site") and the marketing and automation services offered by Actionable Insights LLC, doing business as Pool Route AI ("Pool Route AI," "we," "us," or "our"). By using the Site or our services, you agree to these Terms. If you do not agree, do not use the Site or our services.
Who We Are and What We Do
Pool Route AI provides marketing, advertising, automation, and reporting services for pool and spa route operators. The specific services, fees, and terms for paying clients are set out in a separate written service agreement. If anything in that service agreement conflicts with these Terms, the service agreement controls for that client.
Eligibility and Authority
You must be at least 18 years old to use the Site or our services. If you use them on behalf of a business, you represent that you have authority to bind that business to these Terms.
No Guarantee of Results
Marketing and advertising results depend on many factors outside our control, including your market, your pricing, your reputation, how quickly you respond to leads, and the policies and performance of third-party platforms. We do not guarantee any specific number of leads, calls, rankings, sales, revenue, or other results. Any examples, estimates, or projections we share are illustrations, not promises.
Your Responsibilities
You agree to:
give us accurate and complete information
own and control your own advertising accounts and ad spend, and keep your own payment methods on those accounts
grant us the access we need to perform the services, and promptly remove that access when our engagement ends
use the Site and services only for lawful purposes and in compliance with all applicable laws, including marketing, texting, and privacy laws
remain responsible for the content, offers, and claims you ask us to promote
Third-Party Platforms
Our services rely on third-party platforms such as Google, Meta, and others. We are not responsible for those platforms' actions, outages, policy changes, account suspensions, pricing, or decisions. Your use of those platforms is subject to their own terms.
Fees and Payment
Fees for paying clients are set out in the separate service agreement. Unless that agreement says otherwise, fees are due as invoiced, are non-refundable once the service period has begun, and unpaid amounts may result in suspension or termination of services.
Intellectual Property
We own the Site, our methods, templates, systems, and materials, except for content you provide. You own your own brand, content, and customer data. Nothing in these Terms transfers ownership of our materials to you, or of your materials to us.
Disclaimer of Warranties
The Site and our services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site or services will be uninterrupted, error-free, or secure.
Limitation of Liability
To the fullest extent allowed by law, Pool Route AI and its owners, members, and personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, lost revenue, lost data, or business interruption, arising out of or related to the Site or our services, even if we were advised of the possibility. Our total liability for any claim arising out of or related to the Site or our services will not exceed the amount you paid us for the services in the three months before the event giving rise to the claim, or one hundred dollars if you have not paid us anything.
Indemnification
You agree to defend, indemnify, and hold harmless Pool Route AI and its owners, members, and personnel from any claims, damages, losses, liabilities, and expenses, including reasonable attorneys' fees, arising out of or related to your content, your offers and claims, your use of the Site or services, your advertising accounts, your violation of any law, or your breach of these Terms.
Termination
We may suspend or end your access to the Site or our services at any time, with or without cause. Sections that by their nature should survive termination, including Sections 3, 7, 8, 9, 10, and 12, will survive.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Any dispute arising out of or related to these Terms or our services will be resolved by binding arbitration administered in San Diego County, California, on an individual basis. You and we waive any right to a jury trial and to participate in a class action. Either party may still seek injunctive relief in a court of competent jurisdiction to protect its intellectual property or confidential information.
Changes to These Terms
We may update these Terms from time to time. The "Effective date" above shows when they were last revised. Changes take effect when posted.
Severability and Entire Agreement
If any part of these Terms is found unenforceable, the rest remains in effect. These Terms, together with any separate service agreement, are the entire agreement between you and us regarding the Site and our services.
Contact Us
Actionable Insights LLC dba Pool Route AI, contact at Email: chris@poolrouteai.com